Privacy Policy
We respect your privacy. This policy outlines how Obsidian GT collects, uses, and protects your data — whether you're requesting a quote, emailing us, or browsing our site.
1. What We Collect
- Details submitted via our quote form (e.g. vehicle info, pickup/delivery addresses, contact details).
- Email addresses and communications sent to our team.
- Website usage data (via cookies — see our Cookie Policy).
2. Why We Collect It
- To provide quotes, coordinate jobs, and respond to enquiries.
- To improve our service, website, and internal processes.
- To comply with legal or insurance requirements.
3. How We Protect It
We store all data securely using trusted platforms and only grant access to staff or subcontractors on a need-to-know basis. We never sell your information.
4. Sharing Data
We may share essential job details with subcontracted drivers to complete transport — but only what's necessary to do the job. Your data is never shared for marketing or resale.
5. Your Rights
Under UK GDPR, you can request access to, correction of, or deletion of your personal data at any time. Email privacy@obsidiangt.com for any privacy-related requests.
6. Data Retention
We retain transport-related information for up to 6 years for insurance and compliance. Quote data may be deleted earlier if not converted into a booking.
7. Contact
For questions or complaints related to privacy, contact us at privacy@obsidiangt.com.
Last updated: July 2025